The 2024 Durban Botanic Gardens Trail of Lights takes place on the following dates
06 - 08 December 2024
12 - 24 December 2024
26 - 30 December 2024
01 - 03 January 2025
Event runs nightly from 18h00 - 22h00

Tickets are priced from R70-R90pp, depending on the time slot booked. Tickets are exclusively available via the following platforms:https://www.webtickets.co.za/v2/Event.aspx?itemid=1553772384www.webtickets.co.za/Pick n Pay
/Durban Botanic Gardens Information Centre. At the door, tickets will be available subject to availability at R120pp (card payment only).
Watch out for our Early Bird sale with a saving of 20% off ticket prices valid for tickets purchased up until 31 October 2024. Tickets are now available.

Children aged 2 and under enter for free when accompanied by a full-paying adult.

The Trail of Lights has proven to be so popular in the past, that tickets were sold within days of release so we recommend that you purchase tickets in advance to avoid disappointment. To ensure a pleasant experience for all, we limit the number of attendees allowed on the trail per night. We strongly recommend that you purchase tickets in advance to ensure admittance to the event. We cannot guarantee admission to the event to anyone who has not purchased tickets in advance.

Limited tickets will be sold at the door subject to availability.

Your purchased time slot ticket is the earliest time you can enter the Durban Botanic Gardens Trail of Lights venue. This is done to ensure that each guest has a magical experience and to avoid overcrowding when entering. Once you have entered the Trail of Lights, you can stay for as long as you would like until the event closes at 10.00 pm. Although you are not able to enter Durban Botanic Gardens Trail of Lights before your allocated time slot, if you are running a little bit behind, you will still be able to enter once your arrival window has passed. However, we kindly ask that you try to arrive as close as possible to your chosen time-slot time.

No, please attend on the date you purchased the tickets for.

If there is severe, adverse weather (torrential) and the event is OFFICIALLY CANCELLED on that specific night, all ticket holders will be notified via SMS as well as an announcement made on social media. Tickets purchased may then be refunded or rescheduled within 48 hours for use on any remaining event night via the Webtickets booking system subject to availability. This only applies to event nights that have been OFFICIALLY cancelled by the event organising team. No refunds for no-shows.

1. Tickets booked may be rescheduled via the Webtickets portal up to 7 days before the performance. No reschedules within 7 days of performance.

2. Tickets must be rescheduled to the same time slot only.

3. No refunds allowed. No refunds are applicable for no-shows or due to adverse weather.

4. Refunds are only allowed for officially cancelled nights.

Yes, dedicated parking is available at the uMphafa field as well as at the Visitors Complex entrance. There is a surcharge of R30 (card payment only) applicable for parking. Please note that parking is limited and fills quickly. If you park in the surrounding neighbourhood on a side street, please be respectful of our neighbours and park legally. Durban Botanic Gardens will not be held liable for any parking tickets received or incidents that occur.

This year we are encouraging attendees to go cashless for health and safety reasons! ALL vendors will have card or electronic facilities (Zapper, Snapscan) available at their stands.

There will be NO ATM on site.

Yes, there will be multiple food gardens set up with local artisanal vendors on site. We have a variety of food options available, including halaal and vegan options.

Unfortunately, no food or alcohol will be permitted on the premises.

The Durban Botanic Gardens Trail of Lights is an outdoor event, so we suggest wearing comfortable shoes with good traction. Please come prepared for outdoor weather conditions. Umbrellas are allowed.

Yes, the trail and surrounding event areas are 100% wheelchair and pram accessible.

Durban Botanic Gardens welcomes photographers who capture and film their experience on cameras and smartphones for personal use and sharing via social media using the official event hashtag #DBGTOL and tagging the event. No commercial photography will be allowed. Please note that photographers are not allowed to block any entrance or lighting feature solely for their use. The public has the right of way at all times. No photography setups will be allowed. Right of use and admission is reserved at all times.

Unfortunately, pets are not permitted on most nights however for 2024, we have introduced our Paws and Claus nights exclusive to the 8th and 12th December 2024. On this night, you may purchase a ticket for your furry friend with proceeds donated to Feeding the Furballs NPO. Pet tickets are R50. Service dogs will be permitted entry on all nights, kindly carry relevant documentation for security purposes.

No weapons, firearms, food, drinks, animals, ammunition, illegal substances, glow merchandise, bicycles, balls, balloons, glass or gazebos will be permitted into the venue. Please note that the venue does not have a holding facility. Kindly use the nearest police station.